Data protection

Keen to protect the privacy of its customers, Autobritt takes all appropriate measures to comply with the Federal Data Protection Act (FADP) and the corresponding Ordinance (FADPO) and, where applicable, the European General Data Protection Regulation (GDPR).

Through this policy, we wish to inform you about the data we collect, how this information is used, and how you can inform us of your preferences regarding the use and processing of this data.

Autobritt collects some of your personal data, mainly in the context of our business relationships, such as:

• Purchasing your vehicle, New Pre Owned
• Visits to the workshop for services, repairs, bodywork, and accessory purchases
• Your participation in satisfaction surveys for the brands we represent, as well as surveys conducted to improve our service.

We only collect data that is necessary for the proper functioning of our business relationship, namely:

• First and last name
• Date of birth
• The mailing address
• The email address
• Mobile and landline phone numbers
• Bank references when required in connection with a leasing application and/or a refund in your favor.

Other data that may be collected for more specific purposes will be explicitly stated in clear notices at the time of collection.

When you visit our website www.autobritt.ch, we temporarily store:

• The IP address of the requesting computer
• The date and time of access
• The website from which our domain was accessed
• The website from which our domain was accessed
• The operating system of your computer and the browser you use,
• The country from which our website is accessed
• The name of your Internet service provider.

This data is generally collected and processed anonymously without personal reference in order to enable use of the website (establishment of the connection), to ensure the long-term security and stability of the system, to optimize the website offering, and for statistical purposes. The aforementioned information is not linked to personal data nor stored with it.

Your personal data is used within the framework of our contractual and commercial relationship:

• For customer account management by Autobritt, in order to contact you regarding periodic services and manufacturer recalls.
• For customer account management by the brands we represent, including warranty management and monitoring the life of your vehicle.
• For commercial prospecting by sending our newsletters, offers, promotions, and invitations to events.

Autobritt undertakes not to use your personal data for purposes other than those set out in this policy, and not to disclose it to third parties other than those mentioned above.

Responsible under applicable data protection laws:
Autobritt SA, Rue Boissonnas 15, 1227 Les Acacias, Switzerland – Telephone: 022 308 58 00

Within the strict framework of the stated purposes, the recipients of your data are Autobritt staff, importers, and the manufacturers of the brands we represent.

People who need to access your data are aware of the principles of personal data protection under Swiss law and the European GDPR.

In the event that Autobritt uses a subcontractor for work or services on your vehicle, Autobritt will ensure that the subcontractor provides sufficient guarantees to protect your rights.

The retention period for your personal data corresponds to the duration of our business relationship with you, from prospecting to sale, as well as throughout the period during which you use our after-sales service.

It may be continued for a limited number of purposes such as billing cycles, compliance with legal, tax, and/or contractual requirements, including in the event of an internal audit.

A cookie is a simple text file stored temporarily or permanently on your fixed or mobile device, and in some cases also in your browser.

Cookies are useful, even essential, for browsing the internet because they allow website publishers to:

• Improve the performance of their website
• To offer a better browsing experience to Internet users.

This information is stored on your computer for one year. You can configure your browser settings to prevent cookies from being stored.

The website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.com). Google Analytics uses methods that enable analysis of website usage, such as cookies (see above, "Cookies"). Information about website usage is generally transmitted to a Google server in the US, where it is stored.

The information is used to analyze website usage, compile reports on website activity, and provide other services related to website usage for market research and website optimization purposes.

Users can prevent the data generated by the cookie and relating to their use of the website (including their IP address) from being collected by Google and processed by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout

Right to object: When your personal data is not or no longer necessary in our relationship, you may request that it no longer be processed.

Right of access and rectification: You may request access to your personal data and its rectification at any time.

Right to restriction of processing: You may inform us of your refusal to process specific actions.

Right to data portability: You may request a copy of thedata we have collected at any time. You may ask us to share this data with the person of your choice.

To exercise any of these rights, please send your request to:data.protection@autobritt.chor write directly to Autobritt.

Last update: September 1, 2023