File Your Claim Online | Autobritt Body Shop

Company

This field is used for validation purposes only and should remain unchanged.

You and Your Vehicle

Is the vehicle in running condition and safe to drive?(Required)

Yes

Yes, but with some reservations (noise, friction, limited visibility)

No, it's out of commission.

In which language would you like to receive updates?(Required)

French

English

You are…(Required)

Owner

Owner (vehicle registration in my name)

Driver without a license

Fleet Manager

Insurance broker or insurer

First and last name(Required)

First name Name

Company (if applicable)

Cell phone(Required)

Email address(Required)

Preferred contact method(Required)

Phone

Email

License plate(Required)

Vehicle and Pickup

Vehicle Make(Required)

Model and Version(Required)

Vehicle Identification Number (VIN, 17 characters)(Required)

On your vehicle registration certificate, or at the bottom of the windshield on the driver's side.

Copy of the vehicle registration certificate (carte grise)(Required)

Accepted file types: pdf, jpg, jpeg, png. Maximum file size: 300 MB.

A clear photo of the document is acceptable—PDF, JPG, or PNG.

Approximate mileage(Required)

Please enter a number between 0 and 999,999.

Who is responsible for the repair?(Required)

Insurance (accidents, theft, hail, vandalism)

I myself, at my own expense

My company or leasing

I don't know yet

Claims and Insurance

Insurance Company(Required)

If you are insured with Zurich Insurance: we are an authorized repair shop in the Zurich Repair Network. First, file a claim with Zurich—filing a claim after repairs have begun may increase your deductible. Zurich will then arrange for the repairs, with an inspection and towing service included.

Event Type(Required)

Claim Number(Required)

Event Date(Required)

Event Time

:

Location (city, address)(Required)

Describe what happened

In three sentences: Where were you coming from? What was the other vehicle doing? Where did the collision occur?

What parts do you already have?(Required)

Signed accident report

Police report or statement

Third-Party Contact Information (Name, License Plate, Insurance)

None of these parts

Submit the accident report or the police report

Upload the files here or

Accepted file types: pdf, jpg, jpeg, png; Maximum file size: 300 MB; Maximum number of files: 5.

A photo of the document is perfectly fine—PDF, JPG, or PNG. You can also send it to us later at carrosserie@autobritt.ch.

Leasing, Fleet, or Company Car

Leasing company or rental company(Required)

Contact person for the repair agreement — Last Name(Required)

Contact Person — Email(Required)

Contact Person — Phone(Required)

Has written approval already been obtained from the lessor or the fleet?(Required)

Yes

No

No, and I'd like you to take care of it

Scheduled vehicle return date

Powertrain

Your Vehicle's Engine(Required)

Gasoline / Diesel

Hybrid / Plug-in Hybrid

100% electric

I don't know

Hybrid or electric vehicle

Did the vehicle sustain an impact under the body, or did you drive over an obstacle?(Required)

Yes

No

I don't know

Important information for your safety. If you notice an impact to the underside of the vehicle, a malfunctioning warning light, an unusual odor, smoke, or water damage: do not recharge the vehicle; park it outdoors away from other vehicles, and avoid moving it. We will contact you as soon as possible.

Did a warning light or error message related to the electrical system appear?(Required)

Yes

No

Which one?(Required)

Do you notice an unusual odor, smoke, crackling noises, or abnormal heat coming from under the vehicle?(Required)

Yes

No

Has the vehicle been submerged or exposed to flooding?(Required)

Yes

No

Photos

Upload your photos directly here; they will be automatically added to your file. If you'd rather send them later, please email them to carrosserie@autobritt.ch, including your name and license plate number in the subject line.

Do you have any photos of the damage?(Required)

Yes, I'll drop them off now

Yes, I'll send them later

No, no photos

If you're insured with AXA, please also include a photo of the front and a photo of the back of the vehicle.

Upload your overall photos of the vehicle(Required)

Upload the files here or

Accepted file types: jpg, jpeg, png; Maximum file size: 300 MB; Maximum number of files: 10.

The six views described above. JPG or PNG format; up to 10 photos.

Upload your photos of the damage (at least 3)(Required)

Upload the files here or

Accepted file types: jpg, jpeg, png; Maximum file size: 300 MB; Maximum number of files: 10.

Accepted file formats: JPG and PNG, up to 10 photos. If your iPhone saves photos in HEIC format, go to Settings → Camera → Formats → “Most Compatible,” or email your photos to carrosserie@autobritt.ch.

Mobility

Do you need a rental car?(Required)

Yes, it's essential

Yes, if the cost is covered by insurance

No

If it is not covered by your insurance, we will bill you for it 65.– per day, limited to 50 km per day; the first day is free.

Validation

I authorize Autobritt to contact my insurance company, my insurance broker, or my leasing company regarding this matter(Required)

Yes

No

Free Comments

Autobritt's Expertise in Auto Body Repair

You and Your Vehicle

Vehicle and Pickup

Claims and Insurance

Repair at your own expense

Leasing, Fleet, or Company Car

Damages

Powertrain

Hybrid or electric vehicle

Photos

Mobility

Validation